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Salient

2023

Optimized Customer Interface Solutions by Salient

Transform the way your consumer lending and collecting business interfaces with customers with Salient's comprehensive solutions. Schedule a demonstration today to experience our game-changing tools offering better customer experience at reduced costs.

Semrush rank:	6.8m
Location:	Reykjavik, Iceland
Tech Used:	React,

💸 ai financial technology tools

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Features

Cost-Effective Customer Service: Salient's solutions are 80% cheaper than human agents, ensuring you give a stellar customer experience at a fraction of the price.
Speed and Efficiency: Our systems operate 90% faster than human agents, saving time and cost.
High Customer Satisfaction: +35% Customer Satisfaction Score (CSAT) vs human agents.
24x7 Automated Interactions: Automate customer interactions round-the-clock, across voice, 2-way texting, email, and webchat.
Safe and Secure Payments: Our PCI and SOC 2 compliant platform ensures secure collection and processing of payments.
Real-Time Insights: Catch customer escalations at the source with our live transcription, summarization and synthesis capabilities.
Simple Setup: With our 1-click setup and secure on-prem deployment, we make it safe and simple for you.

Use Cases:

Reduced Delinquency: By providing superior customer service, Salient helps reduce delinquency rates.
Increased Acquisition and Retention: Thanks to high customer satisfaction scores and increased responsiveness, Salient helps businesses improve customer acquisition and retention rates.

Salient is the ultimate choice for consumer lenders and collectors looking to optimize their customer interface, while reducing costs and improving customer satisfaction. Avail the free demo today.