Twig AI
2022Product Resources CX Tools Leadership - Twig AI
Twig is an AI co-pilot for customer experience teams designed to greatly enhance efficiency in handling complex product-related queries. It uses Artificial Intelligence to read, analyze, and write responses to customer inquiries for faster resolution.
Paid, $19/mo
2.6m
Reykjavik, Iceland
Powerful Features
Discover what makes Twig AI stand out from the competition
AI Brain Built for CX teams
Designed with the unique needs of customer experience teams in mind. Provides accurate and factual answers sourced from credible references.
AI Personas Mapped to CX Roles
Supports different roles within the customer experience domain with multiple AI personas, each catering to a specific topic and adapting to role-specific styles.
Integration With External Data Sources
Eases the process of extracting data from third-party sources, improving the quality of responses with new synthetic data generated by the AI.
Personlized AI Preferences
Allows for personalization of responding styles and tones, providing a more tailored experience to customers.
Detailed Insights
Offers insights on the AI's accuracy rates and usage by the team to aid in refining the AI model and selection of data sources.
Real-World Applications
See how Twig AI can transform your workflow and boost productivity
Reduced Response Times
Achieve 40-50% savings in customer response times and hours spent with deployment of Twig AI, translating into considerable savings.
Privacy Compliance
Guaranteed safety of private data sources with weekly refreshes for optimized performance.
Efficiency Over In-House AI
Provides a simple and effective solution to complex requirements for enterprise AI.
Sophistication Over ChatBots
Deals with a wider range of queries and responses beyond the limitations of typical ChatBots.
Final Thoughts
Experience the power of artificial intelligence in enhancing your customer experience performances with Twig AI. AI powered-answers that improve efficiency and are personalized to your team's style.
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