Sapling AI
2018Boost Efficiency with Sapling: AI-Powered Language Model for Customer Teams
Sapling empowers customer-facing teams to communicate faster and smarter. With real-time suggestions, autocomplete, and analytics, our AI integrates seamlessly with your CRMs for enhanced team performance.
Freemium, $12/mo
6.6k
Reykjavik, Iceland
Powerful Features
Discover what makes Sapling AI stand out from the competition
Sapling Suggest β’
Real-time response assistance from a team response bank for chat and helpdesk tickets, enabling agents to respond promptly.
Autocomplete Everywhere β’
Deep learning-powered autocomplete suggestions for rapid reply composition across various messaging platforms.
Enhanced Language Quality
Advanced machine learning system that catches 60% more language quality issues than standard checkers.
Knowledge Distribution
Shared snippet libraries and text expansion shortcuts for seamless knowledge transfer and quick access to information.
Metrics Improvement
Trackable performance improvements with reductions in first response time (FRT) and increases in customer satisfaction (CSAT).
Best-in-class Omnichannel Support
Seamless integration with popular messaging and CRM platforms to maintain consistency across all communication channels.
Enterprise Security
Robust security features including private cloud, TLS, AES-256 encryption, PII redaction, and optional enhanced identity management.
Easy Installation
A two-click, rapid deployment solution for immediate integration and over 90% team adoption.
Real-World Applications
See how Sapling AI can transform your workflow and boost productivity
Sales Acceleration
Sales teams can use Sapling to respond to prospects quickly, improving engagement and conversion rates.
Support Efficiency
Support agents leverage Sapling to handle higher volumes of tickets with accurate and timely responses.
Customer Success
Success teams use Sapling to provide personalized service at scale, boosting customer retention and satisfaction.
Team Training
Managers utilize conversational insights and error reports to coach and onboard new team members effectively.
Business Insights
Leverage NLP insights for topic and trend monitoring, allowing rapid adjustments to customer issues.
Final Thoughts
Saplingβs AI copilot revolutionizes the productivity and effectiveness of customer-facing teams by providing advanced language model technologies that enhance communication quality and efficiency in real-time.
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