Journey AI by TheyDo

Features

• Rapid Journey Mapping: Reduce journey mapping time by 85%, transforming research into insight-driven maps in minutes.
  
• Unbiased Customer Insights: Map unbiased journeys directly from text-based customer research to support data-driven decisions.
  
• Automated Insight Categorization: Categorize research into Needs, Pains, Gains, and Observations for structured decision-making.
  
• Adaptive Journey Maps: Update journey maps with new data, ensuring they reflect the latest customer needs in real-time.
  
• High Impact Opportunity Insights: Reveal and prioritize potential business opportunities based on customer journey insights.
  
• Secure & Private Data Handling: Ensure 100% privacy with data stored and processed securely within the EU, not used to train third-party models.
  

Use Cases:

• Accelerated Customer Journey Mapping: Ideal for enterprises looking to efficiently transform customer research into actionable journey maps without extensive manual effort.
  
• Continuous Customer Feedback Integration: For teams that require real-time updates to journey maps as new customer data emerges.
  
• Strategic Decision Support: Enables businesses to make outside-in, customer-centric decisions quickly using categorized insights and highlighted customer quotes.
  

Journey AI by TheyDo is a game-changer for organizations aiming to streamline customer research and journey mapping. By automating and simplifying the analysis, it empowers businesses to focus on delivering exceptional customer experiences while safeguarding data privacy.