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Revolutionize Your Customer Support with AI-Powered SearchUnify

SearchUnify transforms customer support through AI-enabled enterprise search, insights engine, and cutting-edge applications for enhanced self-service efficiency.

Semrush Rank

605.8k

Powerful Features

Discover what makes SearchUnify stand out from the competition

1

Advanced Analytics Integration

Enhance knowledge performance and return on investment with next-gen analytics, optimizing large language models (LLM) usage for better insights.

85%
2

Comprehensive Customer Service Solutions

Deliver feature-rich platforms with applications like SUVA and SearchUnifyGPT for efficient case handling and generative question answering.

90%
3

Data Silos Unification

Unify disparate data sources with over 50 OOTB connectors, ensuring relevant information is easily accessible for both customers and employees.

95%
4

Proactive Decision Making

Utilize AI and real-time analytics to gain insights into behaviors, empowering data-driven strategies for customer and employee interactions.

100%

Real-World Applications

See how SearchUnify can transform your workflow and boost productivity

Enhanced Self-Service Experience

Improve information findability across digital platforms, delivering impeccable self-service experiences for customers, partners, and employees.

Impact Level:
High ROI

Reduced Average Handle Time (AHT)

Support agents equipped with quick access to information can resolve queries faster, elevating customer satisfaction and reducing handling time.

Impact Level:
High ROI

Augmented Support Efficiency

Predict and efficiently route cases to the best-fit agents using advanced analytics and intelligent automation, increasing resolution rates.

Impact Level:
High ROI

First Call Resolution Enhancement

Empower agents with cutting-edge tools to effectively address and resolve customer queries on the first contact, improving overall support quality.

Impact Level:
High ROI

Final Thoughts

SearchUnify stands at the forefront of customer support innovation with its AI-powered suite, offering enhanced analytics, seamless data integration, and streamlined support processes, driving higher customer satisfaction and operational efficiency.

Try SearchUnify Now

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