unitQ

Features

• Granular GenAI User Insights: Visualize and categorize user feedback from 60+ sources in multiple languages, enabling precise issue identification and resolution.
  
• Real-Time Anomaly Alerts: Receive instant AI-driven alerts for user issues via Slack, MSFT, Jira, covering the entire user journey, from purchase to support.
  
• Scalable Feedback Management: Eliminate manual insight gathering with centralized user feedback from diverse sources, shareable across teams for streamlined action.
  
• Enterprise-Level Security: Protect your data with secure, privacy-compliant standards, ensuring reliable insights without compromising sensitive information.
  

Use Cases:

• Engineering: Detect and resolve urgent issues swiftly to enhance product performance and user satisfaction.
  
• Product Development: Identify top user-requested features to build competitive and in-demand products.
  
• Customer Experience: Focus on high-priority user issues, reducing support requests and boosting customer loyalty.
  
• Marketing: Leverage user insights to power product launches and campaigns, increasing brand awareness and growth.
  
• Leadership: Make informed, data-driven decisions using user trends to transform business outcomes.
  

unitQ provides an innovative solution for extracting actionable insights from user feedback, helping businesses drive growth, reduce churn, and enhance overall product quality.