Lyro by Tidio

Features

• Rapid Query Resolution: With a response time under 6 seconds, Lyro ensures customer queries are addressed swiftly.
  
• Peak Season Readiness: Lyro scales to handle simultaneous inquiries, maintaining high service quality during peak times.
  
• No System Overhaul Needed: Easily integrate Lyro with your existing helpdesk tools like Gorgias, Intercom, and Zendesk.
  
• Effortless Onboarding: Lyro can be set up in minutes for Tidio users and requires no training to use your existing support content.
  
• One-Click Activation: Lyro simplifies the implementation process with a straightforward one-click activation within Tidio.
  
• Cost-Effective Support: Handle more customer interactions without the need for additional hiring, starting at just $0.5 per conversation.
  

Use Cases:

• Immediate Customer Assistance: Provide instant, AI-generated answers for common customer questions like order status and shipping policies.
  
• Seamless Peak Time Management: Lyro effortlessly manages increased customer support requests during sales, holidays, or other busy periods.
  
• Resource Optimization: Free up your human support agents for more complex tasks by letting Lyro handle routine inquiries.
  
• Personalized Support: Deliver tailored support experiences by utilizing Lyro's capacity to understand context and remember past interactions.
  
• Support Upgrade: Enhance your customer service with AI capabilities that adapt and improve over time.
  

Tidio's Lyro is the innovative solution to modernize customer support, offering instant AI-powered interactions that satisfy users while optimizing your team's resources.