Tawk

Features

• All-in-One Solution: Combine live chat, ticketing, knowledge base, and CRM into one seamless platform for easy customer interaction.
  
• Unlimited Access: No limits on agents, chat volumes, or number of sites. Enjoy full features with zero cost.
  
• Real-Time Monitoring: Track visitor activity and understand customer journey dynamics directly from your site.
  
• Secure & Private: Communicate over SHA-256 secure socket layer connections with data stored on encrypted servers.
  
• Collaborative Features: Assign conversations, tag team members, and ensure efficient responses with contextual information.
  

Use Cases:

• Boost Sales: Support customers in real-time to increase their confidence and improve sales conversion rates.
  
• Enhance Customer Support: Identify common inquiries and provide quick answers through FAQs and automated responses.
  
• Organize Customer Data: Centralize customer interactions to gain insights and improve customer journey mappings.
  

Tawk.to provides an unparalleled free, feature-rich live chat solution that empowers businesses to connect and communicate effectively with their customers globally.