Docs AI

2023
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DocsAI: Building AI Support Agents Simplified


DocsAI provides an easy-to-use platform to create AI support agents with your documents. Train your agent using various sources and embed the chatbot anywhere. Customize your bot and integrate with various platforms.

Semrush rank:8.9m
Location:Reykjavik, Iceland
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Features

  • Multiple Source Support: Add as many websites, text, PDF, docx you want for training your AI bot.
  • Bot Refinement: Suggest better answers and the bot will self-correct.
  • Various Integrations: DocsAI integrates with Slack. Integration with Crisp, Discord & other datasources like DB are coming soon.
  • Customization & API: Need custom integration? Use our APIs to interact with the bot directly.
  • Insightful Data Analysis: Analyze your chat data to identify trends and improve customer satisfaction. Get conversation summaries and user sentiment insights.
  • Customization: Customize your AI bot according to your business needs.

Use Cases:

  • New Employee Onboarding: Slack bot can be used to answer new employees' questions about company policies, benefits, and procedures.
  • Technical Support: Slack bots can provide technical support to customers or employees, leaving human technicians free for more complex issues.
  • Product Documentation: Slack bots can provide answers to product-related queries, improving the customer experience and reducing support tickets.
  • Customer Service: Slack bots can answer customer questions about products, services improving satisfaction and reducing customer support workload.

DocsAI revolutionises how AI chatbots are created and used. With an easy-to-use interface, numerous source support, and high-level customizations, create your AI support agent effortlessly and enhance your customer service experience.


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