Crisp

Features

• Centralized Inbox: Unify all inbound messages from various channels into one inbox, enabling efficient management by multiple team members.
  
• Knowledge Base: Empower customers with comprehensive help articles, enabling them to find solutions independently, anytime.
  
• Unified CRM: Synchronize customer data from multiple sources, providing personalized and informed interactions.
  
• AI-Powered Automations: Streamline tasks with AI-driven workflows, enhancing efficiency and reducing team workload by 50%.
  
• Interactive Widget: Engage website visitors in real-time with an integrated chat, offering instant support and guiding their experience.
  
• Proactive Campaigns: Deliver timely, automated messages across channels, guiding customers and reducing repetitive support tasks.
  

Use Cases:

• Customer Support: Provide modern, cross-channel support experiences with seamless messaging solutions.
  
• Inbound Sales: Automate your sales pipeline with intelligent bots, increasing sales effectiveness.
  
• Marketing: Retarget customers with targeted emails and in-app messages to boost engagement.
  

Join 600,000 companies transforming their customer support, sales, and marketing strategies with Crisp v4. Experience improved efficiency, resolution times, and customer satisfaction.